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Policies

Customer service is very important to me!  If you ever have an issue with an order, please do not hesitate to contact me at info@heartofquartz.com.

Item Descriptions

Please read the item descriptions and measurements carefully before purchasing.  I do my best to provide accurate measurements, but allow for some slight variation in size and/or color due to the handmade nature of the items, and the fact that they are made with natural gemstones.  If you have any questions about a specific item, you can also contact me and I'll be happy to answer any questions.

 

Returns and Refunds

I want you to be completely happy with your purchase, so I offer a 30 day return policy. To return an item, simply contact me at info@heartofquartz.com and ship the item you would like to return to the address provided. You will receive a full refund minus shipping once your item is received.

*Please note that any essential oils or massage oils with a broken seal cannot be returned.

 

 

 

 

 

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